ResNet World - Infographic about some Travel industry trends:
- 1 in 5 companies in the Travel industry is using Social Media for booking.
- Hyatt Hotels became the first to launch 24/7 Twitter concierge service.
- Online booking will continue to grow, it is estimated that it will grow in USA to 40% in 2013.
- TripAdvisor is leading the Guest Review side of the industry and Online Reputation Management